easyAPP Home

All easyAPP features now on desktop!

New in easyAPP Home
Other advantages
easyAPP Home FAQ
easyAPP FAQ
How to log in to easyAPP Home?

easyAPP Home

New in easyAPP Home
Other advantages
easyAPP Home FAQ
easyAPP FAQ
How to log in to easyAPP Home?

easyAPP Home

LALUX easyAPP is now both a mobile application (iOS, Android) and an online customer area, accessible via computer and tablet, without downloading an app.

Benefit from the new features of easyAPP Home (desktop version) in addition to the existing features of the mobile app: add a non-subscribed guarantee, complete a claim, consult and pay invoices or order a pre-filled accident report, while maintaining a privileged contact with your agent.

The digital services offered by the mobile app are of course also possible on easyAPP Home: request health refunds, submit claims, modify your personal data or request documents such as tax certificates.

How to log in to easyAPP Home?

New in easyAPP Home

Add a non-subscribed guarantee

You can add one of the non-subscribed guarantees to your insurance contract in 2 clicks and thus optimise your coverage.

Follow-up and payment of invoices

In addition to monitoring invoices with the LALUX Group, you can also settle open invoices with a few clicks.

Complete a claim

You can share documents (photos, estimates, minutes, etc.) with LALUX quickly and securely, even after reporting a claim.

Order your prefilled accident report

It is now possible to order a pre-filled accident report with your personal details for any insured vehicle via easyAPP.

Other advantages

24-hour availability

Enjoy quick and easy access to a multitude of insurance services, available from home or from anywhere in the world, 24 hours a day.

Refund of medical expenses

Benefit from the expertise of the DKV Luxembourg health specialists in your easyAPP: request refund of your medical expenses, submit dental estimates or request coverage for your hospitalisation.

Centralising of all your important documents

Consult your tax certificates and insurance documents such as General and Special Terms and Conditions directly in your easyAPP, or request your insurance certificates in just a few clicks.

Quick assistance

Get fast and efficient help in case of emergencyby calling the various LALUX Group assistance services directly via your easyAPP: Home Assistance, Top Assistance or DKV Luxembourg medical assistance.

Submitting a claim

Submit claims for your home or car (with and without third parties) remotely by attaching photos of the damage. Consult the details of the claims and follow their progress in real time.

Contacting your agent

Benefit from an additional communication channel with your LALUX and/or DKV agent: contact them by e-mail or phone, geolocate the agency or make an appointment directly.

Read the FAQ about easyAPP Home, the new LALUX Group customer area, and find out how to create your account, how to navigate, what information you can access and what features it provides.

FAQ easyAPP Home

A question concerning the customer area easyAPP Home?

Consult the FAQ about LALUX easyAPP, the mobile app of the LALUX Group and find out how to create your own account, how to navigate, what information can be consulted, which features will be integrated in the future, etc.

FAQ LALUX easyAPP

A question about the mobile application LALUX easyAPP?