I am insured with you and my car has CASCO coverage. Do I have the right to a replacement car while mine is being repaired and if YES, for how long?

Under the terms of the ‘Replacement Car’ guarantee, you can have the use of a replacement car for 5 days in the event of a breakdown and for 15 days in the event of an accident. 

If your car is written off, this period will be extended to 36 days, and up to 61 days in the event of theft. Rental costs are reimbursed up to a limit of €30.-  per day.

The replacement car is insured under the same terms and conditions as those in your insurance policy. Fuel and toll costs and extra insurance are naturally excluded.